When we had a tricky succession problem – the designated successor to the MD of a subsidiary was unfamiliar with the rest of the firm and although intellectually capable not really quite experienced enough - Claire came up with a 3 year programme, starting with an intensive 3 month preparation phase, which seems to be doing the job.
It is perhaps not so much her wide experience and insights, although these are considerable advantages, as her ability to harness our own resources to help with the development programme. She managed to get my colleagues to help her and enjoy the experience in a way that has not only achieved the primary objective but also improved communication across the board.
CEO
Financial Services Group